Forwarding is when our mail server forwards e-mail to your local ISP or e-mail address instead of storing it. When we set up your account, all of your e-mail is forwarded to the e-mail address you supplied to us.

You can use "mail.yourdomain.com" or your dialup ISP for the SMTP.

This is an easy way to catch all email sent to your domain.
In your Email client, feel free to configure multiple outgoing accounts at many-different-names@youdomain.com. It really doesn't matter, as everything@yourdomain.com will land in the default account. Therefore, you would configure all of your email accounts with the "same" Username and Password as your "Default domain Email Account."

EXAMPLE: Let's say you want to receive mail from dianne@power2003.com and mark@yourdomain.com. If both of these addresses are the ones you'll be using, then the only thing that changes is the address - the Username and Password is "always" the same.

The POP Email Account Method:

In this case, you configure a "private" pop email account for one or many users who will be receiving and sending email from your domain. Once an email address is configured as a pop mail account, it operates privately and independently from your main standard/default mail system. Any mail sent to a private pop mail account "can only be received" by logging into that account with the separate username and password you have assigned it.

Your default "catch all" account will not intercept any mail being sent to a pop mail account, which is what makes it 'private'. Pop 3 accounts are useful if there are a number of people (for example employees) who would each need a private email account.

This way, everyone at your company can utilize private email. The default email address plays a slightly different role in this case: If a sender uses the 'wrong' Email name or syntax, then that message would bounce to your "default catch all" account, and at which time, you could probably figure our who the sender was trying to contact. They do however, have to at least send it to your correct domain name, (i'e', oops@youdomain.com). This would end up in your "default" mailbox.

How to configure a pop mail account:

1. Login to your control panel.
2. Select "Add/Remove POP Email Accounts".
3. Select "Add Account".
4. Enter an email name & Password.
5. Select "Create".

Just enter a name, (the @yourdomain part is added automatically).
Your private POP 3 Email Account is now ready for use. If you're a little lost on how to manually configure an email account into your mail reader, please see the detailed tutorials on how to configure Outlook and Netscape mail readers.
SPECIAL NOTE.

If you've enabled Sub-Domains, you'll observe a duplicate email account appearing, which corresponds to each sub-domain you've added. Please ignore these duplicate addresses for the time being. This is a new feature under development and will soon enable the ability to configure email accounts for your sub-domains. For example, if you configured support.yourdomain.com, then you'll be able to use the address mailto:tom@support.power2003.com.

For the time being, please configure email address's that correspond to your "regular" domain, and just ignore the sub-domain duplicates. ALSO: Any duplicate sub-domain email address's you see appearing in your pop mail setup configuration "DO NOT" count towards your allocated number of pop mail boxes we've provided. In short, just ignore them for now.

Email forwarding is a feature, which forwards an email that originated from your domain, to another email address. The forwarding address can be another email address within 'your domain', or to an 'external email' address, (for example to your home ISP email account). There are two types of email forwarding:
Forward silently to another address:

In this case, the email address from your domain (setup for forwarding) will divert all messages to the forwarding address you've selected, and without sending you a copy of the original message. For example, you@yourdomain.com will automatically forward all messages to you@mindspring.com. Pretty straight forward. (no pun intended).

Forward to another address, but also send you the "original inquirey":
This is the method most commonly used. For example, you have two other partners who wish to receive all incoming inquiries to the company. Perhaps you're the one who responds to them, but your counterparts would like copies of the incoming activity as well. The method for accomplishing this is pretty well the same as above, except in this case you would configure one of your "existing pop email accounts", as that is how you'd receive a copy of the original incoming message.

Example: When General@company.com (your companies main address) is mailed, you would typically be the only one to receive the response, however if you've configured forwards for your two counterparts (Bob and Mary), then bob@doodles.com and mary@yourdomain.com could also receive a copy of the incoming messages.

How to setup a mail forward:

1. Login to your control panel.
2. Select "Forwarders".
3. Enter a configured pop email account name if you want to recieve original inquiries. (Enter a none configured email address if you do not).
4. Enter the email address you want it to relay a copy of the message to.
5. Select "Add Forward".

All messages will now be forwarded to the forwarding address, and with a copy sent to you.

Need to Forward to more than one person?
Simply repeat the above process using the same address you've setup as the forward, and enter the additional recipients you would like to send a copy of the message to. All email forwards will be listed in your "Email Forwarder" administrator. You can delete forwards when you no longer require them,

Testing your forward.

If you want to test your new mail forward, it's recommended that the email account you're testing from "is not" one of the accounts you're using in conjunction with the forwarder you've just setup. For example, if you've configured harry@yourdomain.com to forward copies to bob@doodles.com and mary@yourdomain.com, then send a test message from an email address, other than one of the addresses you've just setup, otherwise it can somewhat confusing in figuring out which message was coming from the actual forward, and which was the original sent from you.