The best way to tell if a domain is available is by attempting to register it. During that process our system contacts the Registry for the domain status and the registry tells us whether it is available.

Transfers of .UK domains must use the FAX option, as the process is entirely manual.  Transfers may not be available at the same time new registrations become live.  Please check the Transfer page for updates.  

.UK names require a minimum of two name servers.  Name servers changes/updates may take several hours process.  Please be sure to enter nameservers on the pre-configuration page of your shopping cart to avoid unnecessary delays.

*DNS must be set to our servers in order to do the following.

To create : mail.mydomain.com

Log into http://my.nameway.com

Click on "Domain Names".
Click on "My Domains".
Click on the Domain you want the subdomain associated with.
Click on the button 'configure' under DNS Setting (zone file) section.
Under Hostname field, enter subdomain name (ex. mail).
Select the Record Type (A, URL Forwarding, URL FRAME, C).
Fill in the address field (IP address or fully qualified URL).
Click 'save changes'.

The system will allow you 15 host records to begin with.  After you fill up the blanks on the DNS hosting panel and save your changes, additional blanks will appear. 

We can provide you up to 100 host records total per domain.  This includes forwarding records, mx records, etc.   

In General, after a domain expires, most registrars have a grace period of 1 - 45 days, during which time the previous registrant can reactivate the domain.  
Nameway®'s current grace period is 42 days; however, there is no guaranteed grace period, and this timeframe is subject to change without notice.
After the grace period, the domain is deleted from the registrar database. 
The domain is held for an additional 30 days (Redemption Period) by the registry.  Note: This only applies to .com, .net, and .org domain names.
This is followed by 5 more days (Pending Delete status), and will be dropped for anyone to purchase after that time.

To check a status of a domain go to:  www.nsiregistry.com for .com and .net or www.pir.org for .org.   Enter the domain in the  whois search...it will tell you the status of the domain (i.e., Redemption Period).   This will list the expiration date as well.  The "updated date" is usually when the the 30 redemption period began.

But it is hard to remember everyone's IP address. The DNS makes it easier by allowing a familiar string of letters (the "domain name") to be used instead of the arcane IP address. So instead of typing 192.41.71.176, you can type www.nameway.com. It is a "mnemonic" device that makes addresses easier to remember.

Translating the name into the IP address is called "resolving the domain name." The goal of the DNS is for any Internet user any place in the world to reach a specific website IP address by entering its domain name. Domain names are also used for reaching e-mail addresses and for other Internet applications.

Once you decide to purchase names, if any domains are not available, they will automatically be added to your Watch List. You can leave these names in this list and keep on checking their availability as often as you want, or delete them if you are not interested in obtaining them any longer.

Go to your Watchlist.
Make sure the check box next to that domain is checked
Click the "check now" button.

You will see a message stating whether the domain is available or not
If the domain is available it will automatically be added to your cart and you will be directed to your cart so you can purchase it.

To remove a domain from your Watch List:

Go to your Watch List.
Make sure the check box next to that domain is checked
Click the "delete item(s)" button

Please note that the Watch List is not an automated function, it is a place to store domains that you want to keep checking for availability later.
The only way to get domains on your Watch List, is to use the Register a List option.

To change the default number of years for registrations, renewals, and DNS hosting:

Log in to your account.
From the menu at the left, select my acocunt and then settings.
On the next page you will be able to modify several different settings for your account, including the Default Domain Options.

You can try checking again later.

If the pre-authorization is obtained, we then send an address, zip and CVV2 verification request (the number on the back of most cards).  This information must be identical to that of your credit card billing information.  If any of these fail, you will receive an error and the charge will NOT be processed, OR if the information on your MY ACOCUNT, MY INFO page is incomplete, it will fail because the information is not there.  This verification may have been added since you last used your card, and needs to be updated before you try again.
Please make the correction and try again only one time.  If you fail a second time, we suggest you try another card or contact your bank to verify information. 

Even though the address, zip, or card verification number failed, a pre-authorization was sent to your bank for this order.  This will put a temporary hold on your funds, even though the sale will NOT process.  

Banks vary in the amount of time they hold your funds waiting for a charge to come through.  After their required time, your bank will automatically release these funds when they do not get a charge against it.   We cannot force them to release your funds earlier than their procedures allow.

That said, designation and use of a role contact for name, such as DNS admin, or FOR SALE, is not a material breach of the RA, and therefore acceptable as long as all other fields are in compliance.

There are many reasons for maintaining correct whois data, such as, to protect intellectual property rights, renew and manage domains, prevent abuse (spam) and malicious/illegal conduct (harrassment, child porn, lible, etc.)

The bottom line is that when we get a complaint we are contractually required to investigate and take "reasonable" steps to ensure data is either legit, or if not, then it is corrected...especially when the complaint comes from ICANN.

My Account.
Reports.
Category/view orders

If the status says "processing" the domain is not in your account yet.  Once the status updates to "successful" the domain is in your account.  Please allow up to 48 hours for new domains to propagate and become active.

.biz
.cn
.info
.org
.us

These are EPP registries, and there is no lock to protect the unauthorized transfer.  You must obtain the "key" from the current registrar in order to transfer these domains.  Only the registered owner will have access to this key, which is your protection.

This indicates that something in the registrant data is invalid, or possible does not match with your selections in the required fields directly under registrant data.

Example for a .co uk:

We do not get a specific error back from the registry, but following are some things you can try on your own to try and get the registration to complete.
No foreign characters are allowed in registrant data.

If "organization" has information in registrant fields, you cannot select "individual" or "citizen" in legal type of registrant.  And visa versa. Under registrant data, click the button to "use the following information" even if it's the same as above.  Type in all required fields.

Be sure that your postal code is formatted correctly.  The .uk registry requires that UK postal codes be submitted in capital letters and must include the appropriate spacing.  (i.e. "NE2 86PY" instead of "ne286py") Once you configure the domain with the corrections,  you can try to purchase again.
 
If you are a retail client, a pre-authorization request will be sent to your bank for each attempt to purchase; however, you are only charged for successful registrations.   Each bank varies, and they will remove the temporary hold on your funds for failed purchases usually after 5-7 days.

Check the domain name you wish to purchase.
Click "add to cart".
Click cart from the left menu, and proceed to checkout. 
Verify that the information is correct and click purchase to complete the transaction.

Please note:  all registrations are final, and there are no refunds.  Please verify the spelling, number of years and pricing before you click "purchase".  You can use the back button to make changes on your shopping cart and proceed when you are satisfied.