| Frequently Asked Questions |
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| If I register a domain through Nameway®, will I be listed as its owner? |
Any public domain registration that you purchase through us is owned by you. Nameway®, Australia. is the registrar that is used to register the domain on your behalf. If you have your own account, the domain management control panel offers you the ability to update contact fields for the domain at will, set up e-mail, configure third level domains, change its name servers (DNS), use the website builder tool, and much more. Using our domain name manager is a free service, giving you total control of your domain name. |
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| How do I make changes to my technical, registrant, billing or administrative contact records? |
Log into your account. Click on menu options "domain names", the "my domains".
Make your updates, save your changes. |
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| I sold my domain. What do I have to do to change the registered owner of the domain? |
We do not require any notarized documents or instructions from you to change the registered owner. You make these changes in your account on the domain control panel - "Contact Details". |
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| I sold my domain, how do I move the domain to their Nameway® account? |
The easiest way to change ownership of a domain, is to push the domain into their Nameway® account. If they do not have an account, they can open one. There is no charge to open an account, and no charge to push a domain to another login name. New client goes to http://my.nameway.com and creates a new account. Credit card information is NOT required. New client provides you with their new login name (not the password). Log into your account where the domain currently resides. The domain is immediately moved to their account, and the registered owner information will now reflect the data in their account. You no longer have any control over the domain. They may want to change the password on the domain. |
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| Is my billing contact information going to be shown in the whois? |
It is an ICANN requirement that the WHOIS contact information be made available to the public. By default the billing contact information displayed will be the contact information for your account. You can, however, edit the billing contact on individual domains
so that it is different from your account information. This can be
configured during registration of a domain by clicking the configure
button. Use the Auxiliary Billing Contact field to display a different
billing contact to the public. Log in to your account. From the menu at the left, select "domain names" and then
"my domains". |
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| How do I change account information? |
You can change the account holder information (account billing data). This allows you to update your address, phone number, email address, password and secret word. For retail accounts, you can update your credit card information on this page too. Click on "my account", and the "my info". Make updates and save changes. This will change the billing information for your account. If you have selected the "use billing info" option on individual domain registrant details (whois), this will automatically change on all of those domains. |
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| Why doesn't the PIR .org registry display contact information? |
PIR (Public Interest Registry, www.pir.org) has its own policy on the display of contact details for domains. Therefore, this is an example of what you will see on a .org whois: Domain ID: D24466214-LROR |
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| How do I change the whois information for multiple domains at the same time? |
To apply the same change to multiple domains at one time, use the Global Edit option. This allows you to update Contact Information, DNS Servers, Auto Renew option, Registrar Lock and Domain Passwords. Log into your account, and click on "domain names", and
then "global edit". Step 1: "What do you want to update?" Contact Information Select the category you wish to update, and follow the prompts. |
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| Do I have to put all registrant details in the domain contact fields? |
ICANN requires ALL data (name, address, phone, email) for admin and technical contact while only requiring name and address for registrant. We require ALL data for ALL contacts. Willful provision of false or misleading data is grounds for cancellation. Contact details are needed for security reasons. That said, designation and use of a role contact for name, such as DNS admin, or FOR SALE, is not a material breach of the RA, and therefore acceptable as long as all other fields are in compliance. There are many reasons for maintaining correct whois data, such as,
to protect intellectual property rights, renew and manage domains,
prevent abuse (spam) and malicious/illegal conduct (harrassment, child
porn, lible, etc.) |
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